PRIVACY POLICY

PRIVACY POLICY

Effective Date: September 25, 2026

At PipHouse LLC ("PipHouse," "we," "us," or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit information through our forms, contact us, or otherwise interact with our services.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with PipHouse, we may collect the following types of information:

Personal Information, this may include:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Property address

  • Information about a property you are interested in selling or purchasing

  • Property condition and other property-related information

  • Estimated mortgage information

  • Information you provide in messages or inquiries

  • Appointment or consultation information

Information You Provide Through Forms
When you submit a form on our website, we may collect the information you voluntarily provide, including contact information and details about your property or real estate needs.


Communications
If you contact us by phone, email, text message, or another communication method, we may retain information related to that communication in order to respond to your request and maintain appropriate business records.


Website and Technical Information
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other technologies. This may include information such as your IP address, browser type, device information, pages visited, referring website, and general usage information.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Respond to inquiries and requests

  • Contact you regarding your property or real estate needs

  • Evaluate properties and potential transactions

  • Provide requested services and information

  • Schedule consultations, property visits, or other appointments

  • Communicate about offers, transactions, and related services

  • Improve our website, services, and customer experience

  • Send requested information, updates, or communications

  • Send promotional communications where permitted and where you have provided the appropriate consent

  • Maintain business, transaction, and communication records

  • Detect, prevent, and address fraud, security issues, or misuse

  • Comply with applicable legal and regulatory requirements

3. HOW WE SHARE INFORMATION

PipHouse does not sell your personal information for money.

We may share personal information when reasonably necessary to operate our business and provide services, including with:

  • Service providers that assist us with website hosting, technology, communications, analytics, or business operations

  • Real estate, title, escrow, legal, financial, or other professionals involved in a transaction

  • Contractors, vendors, or other parties involved in providing requested property-related services

  • Government authorities, courts, or law enforcement when required or permitted by law

  • Other parties when necessary to protect the rights, property, safety, or security of PipHouse, our customers, or others

We may also disclose information when you have specifically authorized us to do so.

4. SMS AND MOBILE COMMUNICATIONS

If you voluntarily provide your mobile phone number and separately consent to receive text messages from PipHouse, we may use your number to send communications such as property-related updates, requested information, service communications, offers, or promotional messages, subject to your consent and applicable law.SMS-specific terms, including message frequency, standard message and data rates, and opt-out instructions, are provided separately in our SMS Terms & Conditions.You may opt out of marketing text messages by following the instructions included in the applicable message, including replying STOP where available.For SMS assistance, you may reply HELP to an applicable message or contact PipHouse directly.Your consent to receive marketing text messages is not a condition of purchasing goods or services from PipHouse.

5. COOKIES AND SIMILAR TECHNOLOGIES

Our website and certain third-party services may use cookies, pixels, tags, analytics tools, or similar technologies to help operate the website, understand how visitors use our website, improve performance, and support our marketing activities.
You may be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect how some portions of the website function.

6. THIRD-PARTY SERVICES AND WEBSITES

Our website may contain links to third-party websites, platforms, or services.
PipHouse is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services you choose to use.

7. DATA SECURITY

We take reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.
The specific retention period may vary depending on the type of information and the reason it was collected.

9. YOUR PRIVACY CHOICES AND RIGHTS

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent for certain communications

  • Opt out of promotional communications

  • Ask questions about how your information is collected or used

Certain rights may be subject to applicable legal limitations and exceptions.
To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

10. CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, or applicable laws.
When we make changes, we will update the Effective Date at the top of this page. Your continued use of the website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

12. CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact PipHouse LLC:

PipHouse LLC

📍 1425 W Pioneer Dr, Irving, TX 75061, United States

📧 PipHousellc@gmail.com

📞 469-701-3088

🌐 https://www.pip-house.com/

For questions specifically related to text messaging, please refer to our separate SMS Terms & Conditions.